FAQs
Q: Do you have a backup service for after sales?
Yes we do, after 36 years of trading, we do not just fit and forget. We will service and maintain all our garage doors and have a comprehensiv...
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Q: Are you members of any associations?
Yes, we are full members of the Association of Garage Door Specialists.(Now the DHF) This Association has now been swallowed up by the DHF (Door and ...
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Q: How much extra does remote control operation cost?
Depends very much on the garage door type and the operator type if we are installing the operator at the same time as the door then the price would ...
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Q: How long will the actual installation take?
We do try to always plan for the installation to be completed the same day to ensure security even if there are several garage doors on your house. W...
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Q: Do we need to be there when you install the garage door?
It is not necessary for you to be present for the whole of the installation but we do like you to be there on completion to allow us to give you a ful...
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Q: Are your installers hired directly by you?
Yes, our installers are employed by us and trained by us. We do offer certain products with installation from the manufacturers, especially when there...
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Q: What is the warranty period?
This depends very much on the manufacturer but it is usually 5 years minimum on the hardware and 2 - 5 years on electronic components. Many European m...
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Q: Do you take the old garage door away?
Yes, if we are installing your new garage door we will remove all the debris including the old door and frame (although we do have to make a small ...
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Q: How long will I have to wait for delivery after I have placed my order?
This all depends on the type of garage door you have ordered. If it is a standard door specification in a stock size and we are installing, th...
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Q: What are your standard garage door sizes?
A standard garage door size does not really exist. For example a new 7 x 7 garage door may not fit into the sub-frame of an older 7 x 7 garage doo...
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Q: How can I get an exact price on a door?
By selecting the garage door you want and having the precise details of the specification and size. If you already know exactly what you require, why ...
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Q: How much is a standard replacement garage door?
A question asked a hundred times a week! You cannot quantify what a standard garage door is any more. The choice of materials, door types and styles i...
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Q: What is the best garage door type?
It really does depend on the application and use of the door. We can help recommend but you have to know your shortlist of requirements first - i.e. c...
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Q: Can I buy a garage door supply only to install myself?
Yes, absolutely no problem, we supply and deliver many garage doors every month to customers to install themselves and we will always be glad ...
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